Privacy Policy

Effective Date: 1 May 2024

At Veddler, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website, https://veddler.com. By using our services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes information you provide directly to us, such as your name, email address, phone number, billing information, and any other details necessary for account registration or purchases.
Usage Data: We automatically collect information about your interaction with our website, such as your IP address, browser type, device information, pages visited, and the time spent on those pages. This helps us improve your experience on our site.
Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use your information to:

Process and manage your orders or service requests
Provide customer support and respond to your inquiries
Personalize your experience on our website
Improve our website, products, and services through analytics
Send you updates, promotions, and important information related to your account or purchases (you can opt out of marketing emails at any time)
Comply with legal obligations and protect the rights, property, or safety of Veddler and our users

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who assist us with website operations, payment processing, order fulfillment, and customer support. These providers are required to protect your information and use it only for the services they provide.
Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or government investigations.
Business Transfers: In the event of a merger, acquisition, or sale of Veddler’s assets, your personal information may be transferred to the new entity as part of the transaction.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
Withdraw Consent: If you have provided consent for the collection and processing of your personal information, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at support@veddler.com.

6. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. International Data Transfers

As Veddler is based in Australia, your personal information may be transferred to and processed in countries other than your country of residence. By using our website, you consent to the transfer of your information to Australia and other jurisdictions where we or our service providers operate.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@veddler.com
Address: 45 Collins Street, Melbourne, VIC 3000, Australia